For the trade
Open a trade account
Help & FAQs
Questions, answered
Ordering, trade accounts, delivery and returns.
Still need help? Contact our team
Who can open a trade account?
UK lounges, cafés, shops, distributors and other registered businesses. Sole traders are welcome too: choose Business, and add a company number only if you have one.
How long does approval take?
Our team reviews applications within one working day. You can shop at retail prices straight away, and trade pricing switches on automatically once you are approved.
Do I need a minimum order?
There is no minimum order on most products. Larger quantities and case buys can earn extra discount. Ask our team for a bulk quote on anything you buy regularly.
Can I buy as an individual instead?
Yes. Choose Personal at the top of the form to create a standard customer account in a few seconds.
How quickly do you deliver?
UK orders placed by 3pm Monday to Friday usually go out the same day: Royal Mail (2–3 working days) £7.95 or DPD next working day £9.99. Standard UK delivery is free on orders of £99 or more. Same-day delivery is available across London and the surrounding area, from £14.99 depending on distance — order by 4pm Monday to Friday for delivery by 10pm. You can also collect free from our Wembley warehouse. For delivery outside the UK, we weigh and pack your order, then email you the exact shipping cost to approve and pay — nothing is charged until you approve.

