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Warranty Claim

S&V Warranty Claim

1. Your Details

Please enter the contact details for the person making this warranty claim.

1. Trade Partner Details

Please enter your business details as the S&V Trade Partner submitting this warranty claim on behalf of your customer.

2. Customer Details

Please enter the details of the customer you are submitting this warranty claim on behalf of.

2. Product Details

Please provide the details of the product you are claiming warranty for.

3. Product Details

Please provide the details of the product you are claiming warranty for.

? Where do I find the Upper Body Batch Number? ⌄

Follow the steps below to locate the batch number on the upper body of your XKAH device.

XKAH guide showing how to open the device, press the rear release button, remove the upper body and locate the batch number on the hinge.

Important - replacement supplied before supplier decision

You are confirming that the customer has already been supplied with a replacement before XKAH has made its warranty decision.

Any replacement supplied at this stage is at the shop's own risk, as XKAH may reach a different warranty outcome.

? Where do I find the Upper Body Batch Number? ⌄

Follow the steps below to locate the batch number on the upper body of your XKAH device.

XKAH guide showing how to open the device, press the rear release button, remove the upper body and locate the batch number on the hinge.

4. Warranty Issue

Please tell us what problem you are experiencing with the product.

5. Proof of Purchase & Evidence

Please provide the required proof of purchase and a clear video showing the fault to help us assess your warranty claim.