We offer multiple delivery options depending on your needs:

• Same-day delivery is available across London (subject to availability).

• Next-day delivery is available across the UK via DPD, DHL, or Royal Mail.

• Free next-day delivery is available on orders over £100.
  Delivery times may vary slightly depending on location and order volume.

Due to hygiene reasons, we cannot accept returns on items that have been opened or used.
If your item is unused, sealed, and in its original packaging, you may request a return.
If your order arrives damaged or faulty, we’ll offer a replacement or full refund within 7 days.

If your order hasn’t been dispatched yet, please contact us as soon as possible to update your shipping details.
Once the order has been shipped, we may not be able to make changes.

Once your order has been dispatched, you’ll receive an email or text with tracking details.
This will allow you to track your delivery in real time.

You can contact us via the contact form on our website or email us directly.
Our support team will respond as quickly as possible to assist you.

Please contact us immediately if you’ve made a mistake.
We’ll do our best to update it before dispatch, but we cannot guarantee changes once the order has been shipped.

Yes, we ship worldwide.

• We offer UK-wide delivery, including same-day delivery within London.

• We also provide international shipping.

For worldwide orders, shipping costs and delivery times will be confirmed once your order details have been received and reviewed.

If you have any questions before placing an order, feel free to contact us and we’ll be happy to assist.

Most orders are shipped in a single package.
However, depending on product availability, your order may arrive in multiple shipments.

Yes, we offer a click & collect service. You’ll be notified when your order is ready for collection.

We use trusted couriers including DPD, DHL, and Royal Mail for next-day UK delivery.